About Us
Southern Cross First Response Pty. Ltd. (SCFR) was founded in 2014 with the purpose of delivering quality first aid training, mental health awareness and suicide prevention sessions to individuals, businesses, and community groups in a practical, cost effective and informative manner.
Our aim is to enhance our valued client’s knowledge and skills, through the prevention of injury or suffering caused by accidents, or incidents, whilst developing confidence to respond in a timely and appropriate manner.
Moving forward, we have now diversified our services to include mental health, social and emotional well being sessions for our Aboriginal and Torres Strait Islander communities in conjunction with community elders and qualified health professionals.
We are a privately owned and operated company, based in the beautiful Somerset Region of Southeast Queensland and deliver our services both nationally and internationally.
All accredited training delivered by SCFR is in line with the Australian Resuscitation Council guidelines and under the licensed agreement with our nominated RTO.
Our Services
CPR and First Aid courses are facilitated by an accredited instructor on behalf of our Registered Training Organisation (RTO).
Guest speaker for a variety of organisations, sharing personal journey of living with PTSD, Anxiety, and Depression, whilst breaking down the stigma around mental health by raising awareness, and identifying positive coping and resilience strategies.
Conduct first aid and safety audits for businesses, organisations, and community groups.
Facilitate workshops on Psychological First Aid, Mental Health Awareness, Suicide Awareness and Prevention
Developing Psychological First Aid, Mental Health Awareness, Suicide Awareness and Prevention eLearning packages.
Our Vision
Our Philosophy
We are a quality focused organisation, committed to ethical standards, with the aim of exceeding the expectations of our clients and the community.
Our Commitment
We strive to deliver the highest quality of training and services to our clients, and we pride ourselves on professionalism, honesty and integrity.
Our Vision
To be the leading provider of achievable, sustainable health, well-being, and safety services to our clients and the community.
Our Purpose
To deliver innovative and quality services to our clients and the community.
Our Guiding Principles
Integrity
We are authentic, truthful and transparent, and strive for equity for all:
- Honouring our commitments;
- Having the courage to speak up and do the right thing even when faced by opposition;
- Communicating openly and being transparent; and
- Reflecting on our actions.
Compassion
We care for one another and ourselves with empathy, kindness, respect and support:
- Treating others and ourselves with kindness;
- Creating connection by imaging ourselves in other people’s shoes;
- Listening without judgement and seeking to understand; and
- Being willing to help and offering support.
Accountability
We are accountable for our decisions, actions and behaviours:
- Taking responsibility for our decisions, actions and behaviours;
- Being accountable to our clients, our stakeholders and each other;
- Committing to safe and sustainable work practices and environments; and
- Caring for what is entrusted to us.
Respect
We foster an environment of safety, security, civility, and inclusion:
- Making people feel safe, secure and welcome to contribute;
- Practicing gratitude and showing appreciation for other’s contribution;
- Building respectful relationships; and
- Including each other and embracing diversity.
Engagement
We are one team working together to achieve our best outcomes:
- Being engaged and ready to bring our best self to work;
- Seeking feedback with curiosity and opportunities to improve;
- Sharing our knowledge, skills and resources; and
- Partnering with others to achieve results.
Excellence
We empower each other and inspire innovation to deliver excellence:
- Developing ourselves and others to achieve our full potential;
- Collaborating to inspire innovation and improvement;
- Embracing change together, with focus on solutions; and
- Acknowledging our achievements and successes.